Over an eight month discovery process, Truffl engaged in deep research through consumer studies, focus groups, interviews with prospective users, and workshops with the Motto team. Through this process, we uncovered deep dissatisfaction with legacy apps found to be toxic, addictive, and wasteful of time and energy. We also dove deep into the personal story of Grindr's founder, who sought the opportunity to develop an app that would resolve some of the negative cultural impacts of that service with this new app and brand. These findings informed a holistic business design across all aspects of Motto's brand and offering.